Delivery & Returns
Contact Us
If you have any questions or concerns regarding our delivery policy, please contact our customer service team at hello@flourishhomeinteriors.co.uk.
Returns Due to Non-Delivery
If a delivery is returned to us due to non-delivery, we will contact you to arrange a redelivery. Additional delivery fees may apply.
Delivery Fees
Delivery fees are calculated by us per item. The total delivery cost will be displayed during the checkout process before payment.
Delivery Address
Please ensure that the delivery address provided during checkout is accurate and complete. Flourish Home Interiors is not responsible for orders delivered to incorrectly entered addresses. If you need to make changes to your delivery address, please contact our customer service team hello@flourishhomeinteriors.co.uk as soon as possible.
Delivery Delays
While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather conditions, customs processing, or other external factors may cause delays. We appreciate your understanding in such situations and assure you that we are actively working to get your order to you as quickly as possible.
Tracking Information
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your delivery through our chosen courier's website.
Domestic and International Delivery
Flourish Home Interiors provides both domestic (UK) and international delivery. Please note that delivery costs and delivery times may vary based on your location. International customers are responsible for any customs duties, taxes, or fees associated with their orders.
Delivery Methods
We offer a range of delivery options to accommodate your needs. The available delivery methods, costs, and estimated delivery times will be displayed during the checkout process. Choose the option that best suits your preferences and urgency.
Order Processing
All orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotions, processing times may be extended, but we strive to dispatch your order as swiftly as possible.